Shawn Pickett, MBA
Healthcare Operations & Technology Leader
shawn@shawnpickett.tech217-549-9548shawnpickett.techLinkedInExecutive profile
Healthcare operations and technology leader with P&L ownership, clinical experience, and hands-on software development. Built a recurring-revenue business to $3M ARR and 350+ customers, including $1M in software ARR. Leadership scope includes 50+ direct reports at Sarasota Memorial and approximately 7 direct reports plus 30+ indirect contributors at LANDAUER. Develops and implements automation to release capacity and support business growth.
Professional experience
LANDAUER / Fluke Health Solutions
2016 – Present
Director of Radiation Safety Support Services
Glenwood, IL · Remote
- Built a technology-enabled business from inception to $3M in annual recurring revenue and 350+ customers, with full P&L ownership and authority over budgets, pricing, and priorities.
- Revenue mix: $1M in software ARR through LANDAUER Academy and Regulatory Suite, with the remaining $2M from Radiation Safety Support Services.
- Lead approximately 7 direct reports and 30+ indirect contributors; personally build software while leading teams that develop and implement tools.
- Developed automation that eliminated 2,500+ hours of manual regulatory work annually, releasing operating capacity without treating time saved as equivalent to cash savings.
- Built internal sentiment-analysis tools to identify potential churn risks and upsell opportunities from customer support interactions.
- Set product priorities and track adoption through service uptake connected to dosimetry; customer relationships include subscriptions maintained for 10 years.
Sarasota Memorial Healthcare System
2012 – 2016
Manager of Non-Invasive Cardiology & Nuclear Medicine, RSO
Sarasota, FL
- Led 50+ direct reports across non-invasive cardiology and nuclear medicine, with P&L ownership and responsibility for departmental budgets and pricing decisions.
- Restructured the radiation safety program, delivering $300K in annual cost savings while improving safety metrics.
- Achieved 100% compliance during state inspections and developed capital equipment and staffing strategies for changing patient volumes.
University Medical Center
2009 – 2012
Nuclear Medicine Technologist
Lubbock, TX
- Performed diagnostic and therapeutic nuclear medicine and CT procedures; worked with physicians to support patient safety and image quality.
Core capabilities
P&L management · Budgeting & pricing · Business-unit growth · Healthcare operations · Product prioritization · Change management · Regulatory workflows · AI & automation · Software development · Python · AWS · Azure · Google Cloud · Salesforce · Zendesk
Education
- Master of Business Administration — Webster University
- B.S. Radiologic Science — Midwestern State University
- Certificate in Nuclear Medicine — University of Findlay
Selected research
Oumano, M. A. & Pickett, S. M. Comparison of Large Language Models’ Performance on 600 Nuclear Medicine Technology Board Examination–Style Questions. Journal of Nuclear Medicine Technology, May 2025.
Research details and publication links