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Shawn Pickett, MBA

Healthcare Operations & Technology Leader

shawn@shawnpickett.tech217-549-9548shawnpickett.techLinkedIn

Executive profile

Healthcare operations and technology leader with P&L ownership, clinical experience, and hands-on software development. Built a recurring-revenue business to $3M ARR and 350+ customers, including $1M in software ARR. Leadership scope includes 50+ direct reports at Sarasota Memorial and approximately 7 direct reports plus 30+ indirect contributors at LANDAUER. Develops and implements automation to release capacity and support business growth.

Professional experience

LANDAUER / Fluke Health Solutions

2016 – Present

Director of Radiation Safety Support Services

Glenwood, IL · Remote

  • Built a technology-enabled business from inception to $3M in annual recurring revenue and 350+ customers, with full P&L ownership and authority over budgets, pricing, and priorities.
  • Revenue mix: $1M in software ARR through LANDAUER Academy and Regulatory Suite, with the remaining $2M from Radiation Safety Support Services.
  • Lead approximately 7 direct reports and 30+ indirect contributors; personally build software while leading teams that develop and implement tools.
  • Developed automation that eliminated 2,500+ hours of manual regulatory work annually, releasing operating capacity without treating time saved as equivalent to cash savings.
  • Built internal sentiment-analysis tools to identify potential churn risks and upsell opportunities from customer support interactions.
  • Set product priorities and track adoption through service uptake connected to dosimetry; customer relationships include subscriptions maintained for 10 years.

Sarasota Memorial Healthcare System

2012 – 2016

Manager of Non-Invasive Cardiology & Nuclear Medicine, RSO

Sarasota, FL

  • Led 50+ direct reports across non-invasive cardiology and nuclear medicine, with P&L ownership and responsibility for departmental budgets and pricing decisions.
  • Restructured the radiation safety program, delivering $300K in annual cost savings while improving safety metrics.
  • Achieved 100% compliance during state inspections and developed capital equipment and staffing strategies for changing patient volumes.

University Medical Center

2009 – 2012

Nuclear Medicine Technologist

Lubbock, TX

  • Performed diagnostic and therapeutic nuclear medicine and CT procedures; worked with physicians to support patient safety and image quality.

Core capabilities

P&L management · Budgeting & pricing · Business-unit growth · Healthcare operations · Product prioritization · Change management · Regulatory workflows · AI & automation · Software development · Python · AWS · Azure · Google Cloud · Salesforce · Zendesk

Education

  • Master of Business Administration — Webster University
  • B.S. Radiologic Science — Midwestern State University
  • Certificate in Nuclear Medicine — University of Findlay

Selected research

Oumano, M. A. & Pickett, S. M. Comparison of Large Language Models’ Performance on 600 Nuclear Medicine Technology Board Examination–Style Questions. Journal of Nuclear Medicine Technology, May 2025.

Research details and publication links